This solution is about translating the strategy to the customer and units/departments. We start with an analysis of what the strategy means per customer or customer group. Current themes, timing, interests, stakeholders and internal and external communication are thought out in detail.
Determining the consequences of the new strategy for a unit or department starts with giving meaning to the mission or ambition. Based on modern principles such as autonomy, mastery and entrepreneurship, the new design is developed together with the key figures of these teams. The result is more than a congruent translation of goals, KPIs, team structure and desired behavior. Enthusiasm and momentum are building for the new direction.